Privacy Policy

Your privacy matters to Domerival. This policy explains how we collect, use, and protect your information.

1. Information We Collect

When you visit Domerival, place an order, create an account, contact us, or subscribe to our updates, we may collect certain personal information from you.

This may include your name, email address, shipping address, billing address, phone number, order details, payment information, device information, IP address, browsing behavior, and communication history with our customer service team.

2. How We Use Your Information

We use your information to provide and improve our services, process your orders, deliver your purchases, communicate with you, and support your shopping experience.

• To process and fulfill your orders
• To send order confirmations, shipping updates, and customer service messages
• To respond to your questions, return requests, or support inquiries
• To improve our website, products, and shopping experience
• To prevent fraud, unauthorized transactions, or security issues
• To send promotional emails when you have subscribed or agreed to receive them
• To comply with legal, tax, payment, and regulatory obligations

3. Payment Information

Payment information is processed securely through our payment service providers. Domerival does not directly store your full credit card number or complete payment credentials.

Payment providers may collect and process payment details in accordance with their own privacy and security policies.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to help our website function properly, remember your preferences, analyze traffic, improve performance, and support advertising or marketing activities.

You may disable cookies through your browser settings. However, some parts of our website may not work properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal information. We may share necessary information with trusted third parties who help us operate our store and provide services to you.

• Payment processors
• Shipping and logistics providers
• Email and customer service platforms
• Website hosting and analytics providers
• Fraud prevention and security service providers
• Advertising and marketing platforms
• Legal, tax, or compliance authorities when required

6. Email Marketing

If you subscribe to our email list, we may send you updates about new arrivals, promotions, style inspiration, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to provide services, fulfill orders, resolve disputes, maintain records, prevent fraud, and comply with legal or business obligations.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, restrict, or object to the use of your information.

To make a privacy-related request, please contact us using the email address listed below. We may need to verify your identity before processing your request.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites. Please review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or website operations. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Effective Date: 2026